Insurance — FCA Regulatory Updates
The FCA supervises general insurers, intermediaries and brokers under ICOBS. Fair value, product governance and the Consumer Duty are the recurring themes, alongside pricing-practices remedies.
What we monitor for Insurance
- Fair value assessments and product governance (PROD)
- General insurance pricing practices remedy
- Consumer Duty outcomes for insurance products
- Multi-occupancy buildings insurance
8 publications in the last 90 days
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Consultation Paper
2026-10-23
Payments & E-MoneyInsuranceCrypto & Digital AssetsAML & Financial Crime
We're consulting on changes to our Financial Crime Guide to help firms strengthen their systems and controls.
...
Read CP26/38 (PDF)Why we're consultingFirms
Other
2026-10-22
InsuranceInvestment & Consumer Duty
Speech by Nikhil Rathi, FCA chief executive at the Corporation of the City of London’s annual City Dinner, Mansion House.
The success of the UK’s financial servicesIn August, flight cancellations lef
Other
2026-10-22
Payments & E-MoneyConsumer Credit & BNPLInsuranceInvestment & Consumer DutyMortgage & Lending
Financial services firms reported 1.85 million complaints between January and June 2026.
...
Use the data to understand complaints trends, compare p
Other
2026-10-22
Payments & E-MoneyInsuranceInvestment & Consumer DutyMortgage & Lending
Use the sortable tables below to explore the number of complaints by product and complaints relative to the number of products.
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How to use this tableTo se
Other
2026-10-22
Consumer Credit & BNPLInsuranceInvestment & Consumer DutyMortgage & LendingAML & Financial Crime
The data relates to the first half of 2026 (H1) and includes data from firms that report 500 or more complaints within this 6-month reporting period, or 1,000 or more for an annual reporting peri
Other
2026-10-22
Insurance
Insurance and pure protection complaints 2026 H1There were 722,974 complaints about insurance and pure protection products, 8.6% more than in 2025 H2.Most insurance complaints related to motor and tra
Other
2026-10-19
Payments & E-MoneyInsuranceAML & Financial Crime
Jessica Rusu, FCA chief data, information and intelligence officerat Bloomberg's UK Policy Series.
The Mills ReviewThat is why we commissioned the Mills Review, published in July, focused on how AI c
Press Release
2026-10-09
InsuranceInvestment & Consumer DutyMortgage & Lending
The FCA Board has appointed Liam Coleman as chair of the Financial Ombudsman Service, with the approval of the Treasury.
Liam will take up the permanent role on 10 October 2026 for a 3-year term, hav
Frequently asked questions
- What FCA publications affect insurance firms?
- The FCA supervises general insurers, intermediaries and brokers under ICOBS. Fair value, product governance and the Consumer Duty are the recurring themes, alongside pricing-practices remedies. FCA Radar tracks Policy Statements, Consultation Papers, Handbook Notices, Dear CEO letters and Final Notices relevant to insurance.
- How often does the FCA publish insurance updates?
- The FCA publishes across its news and publications feeds most working days. This page shows every matching item from the last 90 days, refreshed daily.
- How do I get alerts for insurance FCA changes?
- Subscribe to the Insurance sector digest from £29/mo, or all sectors for £49/mo. You get an email whenever a relevant FCA publication lands.